At GalacTek, we are just as concerned with a smooth implementation of ECLIPSE as you are! This is precisely why we have developed training methods to insure you have assistance throughout the entire process. You will be assisted by an ECLIPSE Certified Representative with configuring your software correctly for the unique way you practice. Your staff will then be instructed on the functionality that pertains to their specific job responsibilities.


Meanwhile, GalacTek's dedicated Electronic Billing Department will assist in preparing and sending your electronic billing test files. The training process ends with instruction on applying your first payments in ECLIPSE. Your ECLIPSE software has an intuitive help system built right into the program for questions after training. There is also the GalacTek Support Department which can be utilized for general questions and is undoubtedly the best in the industry. Over 80% of the time, an actual person will answer the phone when you call in.  If you have to leave a message, you’ll have a call back within an hour.  We know how important it is for you to get help when you need it. How does your current company rate?




There is a reason why most of our new clients have been referred by our exisitng ones. They are constantly leaving our competitors to come aboard after receiving subpar software and service. Don't be the one that finds out the hard way after spending many thousands of dollars unnecessarily. Make the right decision the first time and decide on ECLIPSE.


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